Privacy policy

Effective Date: April 3, 2025
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Welcome to OpReady (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and services. We are committed to protecting your personal information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

By using OpReady, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the App.

We may collect the following types of personal and health information:
- Personal Identifiers: Name, date of birth, phone number, email address
- Health Information: Medication schedules, surgical dates, care instructions, provider notes, and recovery progress
- Device Information: IP address, device type, operating system, and app usage data
- Location Data: If enabled, for medication reminders and task management tied to time zones

We only collect information necessary to provide our services and improve your experience.

We use your information to:
- Provide personalized surgical prep and recovery instructions
- Send reminders and alerts for medications and tasks
- Support communication with your care team, when applicable
- Improve our App’s performance, usability, and security
- Comply with legal, regulatory, and HIPAA obligations

We do not sell your personal or health information.
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We only share information in the following cases:
- With your consent – such as when you opt to share data with your provider
- With service providers – under Business Associate Agreements (BAAs) who help us run the App
- To comply with the law – if required by subpoena, court order, or HIPAA regulation
- For security or fraud protection – when necessary to protect you or others

Under HIPAA, you have the right to:
- Access your health information
- Request corrections to your records
- Receive an accounting of disclosures
- Request restrictions on how your data is used or shared
- File a complaint if you believe your privacy rights have been violated

To exercise these rights, contact us at the email or mailing address below.

We implement technical, administrative, and physical safeguards to protect your data, including:
- End-to-end encryption
- Secure cloud storage
- Access controls and authentication
- Regular system audits

Despite our efforts, no system is 100% secure. Use the App at your own discretion.

OpReady is not intended for use by individuals under the age of 13 without parental consent. If we become aware that we have collected information from a child without proper authorization, we will delete it promptly.

We retain your information only as long as necessary to provide our services and comply with legal requirements. You may request deletion of your data by contacting us.

We may update this policy from time to time. If we make significant changes, we will notify you via email or through the App. Continued use of the App constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or your rights under HIPAA, please contact us at:
Email: support@opreadyapp.com
Mailing Address: 228 Hamilton Ave,3rd floor, Palo Alto, CA 94301